Rihanna, Hero, Helped Her Makeup Artist Retrieve Her Luggage After an Airline Lost It


Lost luggage is a makeup artist’s worst nightmare. Their professional kits, filled with years’ worth of products and tools, are their lifeline. So, imagine Fenty Beauty global makeup artist Priscilla Ono’s horror when her suitcases mysteriously went missing after flying KLM airlines. Ono, who works with Rihanna, Kelly Rowland, and Paris Hilton, posted a call for help on August 2. Rihanna herself came to the rescue.

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“@KLM airlines has lost both my kit luggages with my entire work life in them! They have yet to contact me. I have filed a report but I cannot get in touch with anyone. Today I waited 40min on hold and then the phone hung up,” she wrote, “This is so frustrating not to mention so sad. I have tools in there for the past 14 years that are irreplaceable!”

Rihanna saw her post and commented, “Got you sis.” Then, because she is the best boss ever, she went over to KLM’s Instagram page to give them her piece of mind.

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Instagram

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“Sorry @KLM but my makeup artist @priscillaono traveled with your airline and has yet to receive or hear anything about her missing luggage from your company!” Rih wrote, “I’m asking because we have a big production starting tomorrow and maybe some help from you would be nice as her work kit went missing on her flight with you! Thank you!”

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Instagram

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Of course, as soon as Rihanna stepped in, KLM acted quickly. Ono got her kits that day. She updated her original post, explaining, “Still don’t know what exactly happened, all I know is as soon [as] you all had my back, I got a message saying the bags were on their way. I’m so grateful for friends like you!”

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Instagram

Rihanna: singer, designer, actress, customer service queen. Now, if only she could let us know exactly what “big production” they’re working on….



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